Shipping and returns

Every phone is switched on and its IMEI matched with the invoice before it ships.

Delivery

• Tehran courier: 90,000 toman, same day for orders before 14:00.
• Express post: 110,000 toman, two to four working days; free over 10 million toman.
• Tipax: 160,000 toman, one to two working days.
• Collect in store: free, with the protector fitted.

Returns

Within 7 days, if the phone's seal is unbroken, the money goes back the way you paid; an instalment order goes back to the same instalment service. Unopened accessories within 7 days.

Faulty items

A phone with a hardware fault in the first 7 days is swapped for a new one; after that, the warranty applies.